Pricing
One monthly price. Every channel included — phone, WhatsApp, web chat and voice.
- 300 minutes included
- 1 call at once
- $0.22 per extra minute
A single-chair salon, a small clinic, one location.
- 1,000 minutes included
- 2 calls at once
- $0.22 per extra minute
A busy shop where two callers can arrive at once.
- 2,500 minutes included
- 4 calls at once
- $0.22 per extra minute
High call volume, or several locations under one roof.
What every plan includes
- Answers your business phone 24/7, as your business.
- Books, reschedules and cancels appointments in a live calendar.
- WhatsApp — text messages and voice notes.
- Web chat and web voice on your own site.
- A written transcript of every conversation, scored against a quality checklist.
- Eleven languages, held for the whole conversation.
- Jarvis: review the business and prepare changes to hours, prices, staff and holidays by chat.
How minutes work
A minute is a minute of conversation your assistant handles. Plans include the allowance above; anything beyond it is $0.22 per minute. Concurrency is the number of callers the assistant can talk to at the same time — a second caller on the Reception plan hears that the line is busy rather than being dropped silently.
Billing
Plans are billed monthly in advance. Billing is currently handled by invoice rather than automatic card payment, so nothing is charged to a card on file and nothing renews automatically without you. You can change or cancel a plan at any time by writing to us.
Questions we get asked
Do I need a new phone number?
No. You keep the number your customers already know; calls simply start being answered.
What happens when someone really needs a person?
The assistant transfers the call to the number you nominate, or takes a structured message and flags it to you. Nothing that needs a human is dropped quietly.
Can I try it before paying?
Yes — create an assistant and take it through setup for free. Talk to us before you connect a live number and we will get you started.
Not sure which plan fits? Write to hello@officialaiagent.com and describe your call volume — we will tell you honestly.