Contact

A real person reads these. We answer in English and Spanish.

Already using the service

Write to hello@officialaiagent.com from the email on your account and include your business name. If something is wrong with a specific call, the date and roughly the time helps us find it quickly — every conversation has a written transcript in your panel.

Most day-to-day changes do not need us at all: hours, prices, staff, holidays and closures can be changed from your panel, or by simply telling Jarvis ("we're closed Sunday").

Thinking about signing up

Tell us what kind of business you run and roughly how many calls you miss in a week. We will tell you plainly whether this helps and which plan fits. You can also create an assistant and take it through setup before talking to anyone.

Privacy and data requests

For access, export or deletion requests — whether you are a business owner or someone who called one of our customers — write to hello@officialaiagent.com with the subject Data request. If you called a business, the record belongs to that business, so tell us which one and we will pass your request on and help make sure it is honoured. See the Privacy Policy for what is kept.

Security

If you believe you have found a vulnerability, email hello@officialaiagent.com with Security in the subject and enough detail to reproduce it. Please give us a reasonable chance to fix it before publishing.

Signing in

Business owners and staff sign in at officialaiagent.com/login. If your email is registered with more than one business, the sign-in screen will ask which one. Platform operators use a separate console.